Credaventro
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Privacy Policy

Last Updated: 5 April 2026

1. Identity and Contact of the Data Controller

The data controller responsible for the processing of your personal data is:

  • Business name: Credaventro
  • Website: credaventro.com
  • Address: Esquina sur 77, Ermita Iztapalapa 266, Ciudad de México, Mexico
  • Email: info@credaventro.com
  • Phone: +52 55 5674 6666

This Privacy Policy is issued in compliance with the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP) of Mexico, its Regulations, and the Guidelines issued by the Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (INAI).

2. Personal Data We Collect

We collect the following categories of personal data:

  • Identification data: Full name
  • Contact data: Email address
  • Communication data: The content of messages submitted through our contact form
  • Technical data: IP address, browser type, pages visited, time and date of visit, collected automatically through cookies and server logs

We do not collect sensitive personal data as defined by Article 3, section VI of the LFPDPPP (such as health, biometric, racial, or financial data beyond what you voluntarily share in your message).

3. Purposes of Processing

Primary purposes (necessary for the service):

  • To respond to inquiries submitted through our contact form
  • To coordinate and schedule advisory consultations
  • To communicate information relevant to your inquiry
  • To maintain records of communications for service continuity

Secondary purposes (not necessary for the service — you may object):

  • To send informational communications about our services
  • To conduct internal analysis to improve our advisory offerings

If you do not wish your data to be used for secondary purposes, you may notify us at info@credaventro.com at any time.

4. Legal Basis for Processing

Processing of your personal data is based on:

  • Consent: Provided when you submit our contact form and accept this Privacy Policy
  • Legitimate interest: For maintaining service records and improving our advisory services
  • Legal obligation: Where required by applicable Mexican law

5. Data Transfers and Third Parties

We do not sell, rent, or trade your personal data. We may share your data with the following categories of third parties only as necessary:

  • Technology service providers: Hosting, email delivery, and website analytics providers who process data on our behalf under data processing agreements
  • Legal authorities: When required by a court order or applicable Mexican law

Any third-party processors are required to handle your data in accordance with this Policy and applicable law. We do not transfer data internationally except where technical service providers operate servers outside Mexico, in which case we ensure adequate safeguards are in place.

6. Data Retention

Personal data collected through our contact form is retained for as long as necessary to fulfill the purposes described in Section 3, and in any case for a maximum of three (3) years from the date of collection, unless a longer retention period is required by law or you request deletion earlier.

Technical data collected via cookies is retained in accordance with our Cookie Policy.

7. Your Rights (ARCO Rights)

Under the LFPDPPP, you have the following rights regarding your personal data:

  • Access: To obtain confirmation of whether we process your data and to receive a copy
  • Rectification: To correct inaccurate or incomplete data
  • Cancellation: To request deletion of your data when it is no longer necessary
  • Opposition: To object to processing for secondary purposes

To exercise any of these rights, send a written request to info@credaventro.com including: your full name, a copy of an official identification document, a clear description of the right you wish to exercise, and any relevant information to locate your data. We will respond within 20 business days as required by the LFPDPPP.

You also have the right to file a complaint with the INAI (Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales) at www.inai.org.mx if you believe your rights have not been adequately addressed.

8. Cookies and Tracking Technologies

We use cookies and similar technologies on this website. For full details of the cookies we use, their purposes, and how to manage them, please refer to our Cookie Policy.

9. Security Measures

We implement administrative, technical, and physical security measures appropriate to the nature of the personal data we hold. These measures are designed to protect your data against unauthorized access, disclosure, alteration, or destruction. No system can guarantee absolute security; however, we take reasonable precautions consistent with industry standards and the requirements of the LFPDPPP.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically. Continued use of our website following any update constitutes your acknowledgment of the revised Policy.

11. Contact for Privacy Matters

For any questions, requests, or concerns regarding this Privacy Policy or the processing of your personal data, contact us at: